Viber customer service telfone number12/7/2023 The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. The cookie is used to store the user consent for the cookies in the category "Performance". This cookie is set by GDPR Cookie Consent plugin. Find the contact information and online support options for Viber's customer service team, including email and social media support, a help website, and a toll-free phone number. The cookie is used to store the user consent for the cookies in the category "Other. This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary". The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". The cookie is used to store the user consent for the cookies in the category "Analytics". Find help & support articles, chat online, or schedule a call with an agent. Get online support for Xfinity products & services. This cookie is set by GDPR Cookie Consent plugin. Manage your Comcast Business account and get troubleshooting help for your company’s Internet, TV, and Phone services. These cookies ensure basic functionalities and security features of the website, anonymously. The CAC also handles client concerns received through Hotline 8888, the Civil Service Commission’s Contact Center ng Bayan, Freedom of Information (FOI) requests, and referrals from Malacanang and media partners.įor now, members calling the hotline from outside the Philippines, from the regions or provinces will bear the cost of overseas or long-distance fees but the CAC is looking at procuring a toll-free access line for this purpose soon.Necessary cookies are absolutely essential for the website to function properly. Other feedback channels being managed by the CAC include the official Facebook and Twitter accounts, SMS, e-mails and walk-in visitors at its office in Pasig City. With the expanded operating hours and resource complement, the number of dropped calls is expected to go down from 50 percent to 10 percent. On the other hand, the CAC has nine (9) call center agents who handle complex and complicated questions and concerns needing further coordination with program offices, regional, local or branch offices.Īt any given day, the CAC averages 2,000 inquiries received through the hotline. These agents also handle inquiries through such channels as electronic mail and short messaging system (SMS). has deployed 20 call center agents to handle simple, structured questions ranging from status of benefit claim reimbursement to PhilHealth identification number concerns and the basics of membership registration, among others. “We see this move as particularly helpful to our overseas Filipino worker-members who may have PhilHealth concerns while working abroad,” he said.Īt present, Pilipinas Teleserv Inc. He emphasized that the outsourcing project, which was procured through public bidding, is a major step towards boosting initiatives to enhance responsiveness in government service. “We proposed the partial outsourcing of our Corporate Action Center (CAC) in a bid to truly respond to the numerous questions, suggestions, complaints and recommendations of our members and other partners in the National Health Insurance Program,” said Delio A. The 24/7 operation is supported by Pilipinas Teleserv, Inc., one of the country’s leading call centers handling major government accounts. The PhilHealth Call Center started operating round-the-clock last August 8 to address stakeholder concerns, especially those needing immediate responses. MEMBERS of the Philippine Health Insurance Corporation (PhilHealth) who have questions on membership or benefits may now call the 24/7 hotline, (02) 441-7442 to get answers to their questions immediately.
0 Comments
Leave a Reply.AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |